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Department of Consumer Affairs Weights & Measures Division

Department of Consumer Affairs Weights & Measures Division

The Fiscal Officer is the Sealer of Weights and Measures for all of Cuyahoga County except for the City of Cleveland, thus protecting the general public from the possible loss which may occur from faulty measuring devices, such as scales and pumps.  He or she is charged with the responsibility of insuring that all State laws relating to Weights and Measures are strictly enforced.

The Department of Consumer Affairs, Weights and Measures Division is responsible for checking a number of things for accuracy.  Some of these include:
  • Scanners used on bar codes to verify that the price marked on a product is the price that is charged.
  • Gas pumps to make sure you are receiving the amount of gas indicated by the pump meter.
  • Scales at grocery stores, meat counters, and produce departments are checked for accuracy.
  • Package checking and method of sale of consumer products to verify accuracy of labeled weight, volume, count and measure.  
  • Truck scales at asphalt, cement, gravel and scrap metal yards are also inspected for accuracy.
  • Meter verification of truck scales used for heating oil as well as liquefied petroleum gas.  

How often do inspectors check scanners, test scales, and gas pumps?

Every measuring device is checked, tested, and sealed for accuracy once a year.  These devices are also spot checked throughout the year.    

What types of complaints are common?

  •  Inaccurate meter reading at gas pumps.
  • Department store advertised specials not being honored at the register.
  • Incorrect labeling or pricing of products at grocery stores.
  • Inability to have a clear view of the scanner or register screen.  
To file a complaint or find out more about weights and measures, visit the Consumer Affairs section of this website.